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connection

The Christmas show

One year in my early twenties, I was in a Christmas production for our local church. I played Joseph, soon to be married to Mary, the mother of Jesus. I’m not sure how I was roped in to this role, but it probably had something to do with Mim.

Mim - Miriam was her full name - was the kind of human that was just born with shine. At nineteen years old, she was already completely fine in her own skin - confident, dorky, just as willing to get up on a stage as she was sweeping up the trash after a show. She laughed all the time, and she talked all the time, and her talk was filled with questions, ideas, and rants about God and boys.

Once, she was so into her monologue that she followed me into the church bathrooms, all the way in. She even stepped up to the urinal with me, at which point I waved a hand in front of her face, pointed down, and laughed “Mim. Urinal.”

“What?” She looks around like she just teleported onto the tiles, and her eyes go wide. “Oh shit!” she squeals, and careens away, like a baby giraffe on a slip-and-slide, “Ew! Ew! Gross! Ew!” Mim was great.

So, Mim and I were in this play. For a week leading up to Christmas we would act out the birth of Jesus - the Christmas story. Mim played Mary, and most of the days she got to hold a real live baby, which was pretty special for the audience. There were shepherds, and wise men, and a star, and a choir. We even had a real donkey. Just the one donkey, but it somehow represented all the animals in the manger, or something. What it did best was leave enormous landmines at the door of the church. But between the dumping donkey and the real-live baby Jesus, we had a pretty solid production going on.

What I remember most though, was the Thursday lunchtime show. The show where everything fell apart.

First, the baby wasn’t available. Double booked for a Huggies commercial I suppose. “Fine,” says Mim, “I can nurse a little watermelon or something."

Then, the donkey got lost, somewhere on the farm. Then two of the three wise men had forgotten to ask their parents for permission to be here, and were stuck at home. One by one, the cast dropped away, until our production manager Kelsey declared that we’d have to cancel. She said it was only a small group of parents anyway, and they could attend the Friday show.

Mim shrugged, and looked at me. “What else can we do? We can’t play all the roles ourselves, and I don’t have that many watermelons."

I looked back at her, and because she had asked the question, I felt I needed to answer.

“Let’s do it anyway.” I say.

“You’re kidding. With watermelons?” Mim claps her hands.

“Watermelons are expensive.” Kelsey states with a frown.

“No, not watermelons,” I’m staring over Mim’s shoulder to the television in the corner, some talk show is playing on mute. “Let’s have a question-and-answer time. Mim, you and I can just be Mary and Joseph and let the audience ask us questions. We can still share the Christmas story, but it can be more casual, you know?"

Kelsey is still frowning, but I know she’d rather run something than have to cancel. Mim is nodding slowly, eyes bright, a little half-smile on her lips.

“Let’s do it!” Mim announces.

So, an hour later, before an audience of twenty, Miriam and I walk onto the stage, all dressed up in cliche Biblical attire, and pull up some stools.

—

Back then, I had no idea what the ingredients were for a successful story. I thought we just share information, and label it “story.” That was what our production had been doing all week: We were pretty much laying out the information about Jesus’ birth, with some actors reading some lines.

So when our first question, from a young mother on the front row, was “Um.. How was your trip to Bethlehem?” we replied with some information: “Oh, fine thank you. We took a camel from here to here, there was no room at the inn so we found a stable…” etc. Even as I was sharing it, I felt the energy dropping. Information-sharing isn’t the same as storytelling.

Another question followed, for Mim, “Mary, it must feel wonderful to have such a supportive man by your side, while you carry the Lord’s child inside you?”

It wasn’t even a question, but Mim responded with a smile, “Oh yes, it's really very nice."

Energy. Dropping some more.

What happened next was out of character for me, except that I was playing IN character, so it seemed to fit. A man in the back row was already asking another question, and I stood up, with my fake beard and funny robe, and I held out my hand, which stopped the question mid-sentence.

“Hold on.” I said, taking in the surprise on each face, and the concern on Kelsey’s. “I.. Um..” I looked at Mim, who looked equally surprised, but excited too - she gave me a little nod and a smile. “To be honest,” I continued, “it wasn’t nice at all. It was horrible.”

There were a few gasps, and Kelsey slapped her palm into her face, but in such a way that she didn’t even blink, which I thought was impressive.

“What was horrible, Joseph?” A grandfather at the side of the group seemed truly curious.

“The whole process!” I replied, sitting back on my stool and shaking my head. “How would YOU react to your fiancé suddenly and mysteriously becoming pregnant, and then saying the baby was God's?” Mim caught up instantly.

“It’s true, Joseph was a mess! He did not NOT take it well.” She crossed over to me and put her hand on my shoulder, still addressing the crowd. “He thought I’d cheated on him. Then he though I was mistaken, making it all up. We had some fights.”

“Some big fights.” I continued. “I mean, she’d never done anything like this before, but it was really hard to get my head around. I was so angry.”

“What were you angry at?” A tiny woman sitting on the floor called out.

“Well, I was angry at Mary, for being so calm about it all, and I was angry at God, for doing things in a way that I just NEVER understand, and I was angry at myself, for not knowing how to deal with it all.” I took a breath. "I wasn’t being my best self, and I couldn’t change it, and I hate that."

I had passed my hand over my eyes for a second, and when I looked up, everyone was staring at us. There were nods in the crowd, a few tears. Mim returned to her stool, and the questions after that became a lot more interesting. We talked about the Christmas story, sure, but we did it in a profoundly human way, with real emotions and conflicts and doubt.

We’d somehow shifted from the surface questions of “what happened?” to the deeper story-questions of “what did you make all that mean?” and “what do you believe about it?”

At the end of our hour, the audience applauded and many came over and hugged us. One man said that he finally understood something he’d been struggling with for a decade. The tiny woman on the floor shook my hand solemnly and said that she absolutely does not believe in God, but she thinks He did a good job when He created human emotions.

Another woman drew Mim aside and sternly advised her to raise the child well, and not let him ever be ashamed of his beginnings. Mim nodded sagely and thanked her with a hug.

I think I remembered that hour so clearly because, out of all the shows, this one seemed to matter. Whatever happened there wasn’t the usual information-sharing, with a bit of entertainment thrown in. It went deeper. The audience were moved. And we felt great playing our part in that movement.

I reckon this was what playwrights felt when they put a new play on the stage, and saw their audience engaging with the story. And it is probably why they write such elements into their scripts as vulnerability, honesty, conflict and beauty.

Because we want our interactions with others to matter. And all these elements of humanity - the vulnerability and the conflict - help to unearth the stuff that matters.

A social constellation

A few days ago, Rach and I found ourselves driving along the coast of Cottesloe, heading towards a party filled with people we mostly wouldn't know. The sun splashed sideways across the windshield, catching on every dust spot and unfortunate bug that had settled on the glass. Beach-pines lined the road on our left, creating a strobe of shadows and blinding brights as we cruised past the little beaches and ice cream shops.

"I might not last too long tonight." Rach says. "We've been up since five am, hey?"
I look over to her, awash in the flickering golden light, and want nothing more than to turn the car around, head home, and snuggle in to bed with snacks and a movie. "I'm with you, love. We can just drop in, say hi to our new friends, and then sneak away."
She nods, and smiles at me. I don't know if her smile looked tired, or if it was my tiredness that made me interpret it that way.

I sometimes wonder why we say "yes" to things. What was going on in my head that caused me to respond so positively to an invite from a stranger? By saying "yes" Rach and I effectively locked ourselves in to a commitment that would take energy, time and even money (we are bringing a plate and a beverage after all) for potentially zero returns.

On the rational surface, we both should have said "no." Our weeks are busy, our bodies tired. But there was something else in us, something deeper, that whispered "yes." Something aspirational, perhaps.

I slowed the car as we got closer to the address, looking for parking, and taking in the area. On our left was the ocean, on our right, our destination: an ageing apartment block, old - like 70's old - red brick and white cement, pretty run-down really. As we rolled past, I could see couches and rugs laid out on the grass behind the letterboxes. Low tables with cheeses and a little stage in the corner. It was neither a house party nor a beach party, being where it was right there on the verge. A border party, maybe. Switzerland.

We parked a bit further up, and started walking. There was a delicious barbecue aroma in the air, and some upbeat tunes in the wind. Around us, others were arriving, converging from all directions. I imagined what this would look like from high above, through a filter that only sees energies, and none of the geography.

I would be a pale blue line, travelling from there to here. Rach would be a yellow line, right now snaking alongside me, but will no doubt skew once we arrive at the party. And then there would be all these other lines - every colour in existence, all streaking across the landscape, heading towards each other. I imagine it would look a bit like a constellation, with each intersection of lines a tiny stardust explosion. Every crossing of one human with another, a potential connection point, a potential new creation.

The possibilities that these simple intersections carry are mind-blowing, if you think about it. Five years ago my line crossed with Rach's and we backtracked, crossed again, spun and danced and twined ourselves up so tight together that it must have looked like a supernova tied in a knot.

We step off the curb and enter the party - all these energetic lines slide past us, weaving, sparking, all smiles. A complete stranger in aviator glasses points at me from across the grass, waves, and nods his head knowingly before turning back to his conversation. I laugh, surprised by the gesture, and another stranger sees my smile and returns one of her own.

Something happens in places like this, places where all our lines converge. I'm sure it can go either way, but what I saw on this afternoon was a gathering of souls all attuned to the same intention: openness, grace, kindness, interest. We all thought the best of another, and gave the best of ourselves.

As the sun dropped below the horizon, the live band gave way to the DJ, and the picnic blankets became little dance floors. Neither of us wanted to leave. I was deep in a conversation with some new friends, and Rach was dancing with a diminutive ninja sporting an afro and a catgirl mask. We stayed for hours, laughing, dancing, connecting. The tiredness that accompanied us on our drive here had certainly not stuck around.

It's a strange dynamic, this give-and-take of energy between humans. Without any of the intersections, Rach and I would have lasted ten minutes at that place. But our lines collide with others, and in little starbursts of humanity we both light up. And we return with stories, experiences, new friends, even new projects to begin together.

When storytellers are crafting a meaningful story for their characters, they will use "conflict" as a vehicle to get their characters moving, growing, changing. But conflict isn't always painful: sometimes it's just the thing that pushes up against comfort. Technically speaking, it was harder work to go out and talk and listen and dance than it would have been to just watch a show in bed. But, once we were there, once we tipped ourselves out of the comfort and into the melee of life, we actually enjoyed the additional work.

It’s like we needed to be here, at this place we didn’t want to be at, because it would make our lives more meaningful. And in a story, the writer knows this. The writer knows what each character is capable of, and will place them in circumstances and interactions that will get them there. I think we can all have some measure of trust in our innate human ability, when intersecting with others, to shine.

This is why writers throw characters into difficult situations. It’s not cruelty. It’s omniscience.

Human(kind)

I am in a candle-lit corner of Mrs Brown, a late-night bar in North Fremantle. The sofa is at least a four-seater - I’m snuggled in to one corner, and way over on the other end, a stranger is drinking his wine very slowly, taking turns reading his phone and then staring up at the wallpaper, a tangled illustration of ivy and vintage lilies.

Across the room, an older couple are having what looks like a fascinating conversation, their noses about four inches away from each other. Their hands are as twined as the wallpaper ivy, and they look happy.

Against the wall two exceptionally good looking humans are drinking something bubbly and resting their chins in their hands, taking turns sharing stories and nodding with deep knowing nods.

Closer to me, a group of men are laughing hard, slapping backs and buying rounds. They were talking about redundancies and the price of gold last I listened.

I came in here a half hour ago to write, and I haven't written a thing. I tried to be intelligent, then funny, then whimsical, then disciplined, but, nothing. It’s hard to gather momentum at nine o’clock at night. Rach and I were up at five this morning, so I suppose that doesn’t help things.

So, here I am in my couch corner, drinking my own wine very slowly, with nothing to say. I reach for my headphones, close my eyes, tune out the voices, and turn up Phoebe Killdeer.

The bass line kicks me over the edge, and I start to observe instead of define. The flickering candlelight plays warm over faces, it lights up eyes, casts dancing shadows against the encyclopaedias on the bookshelves.

There are pockets in this place, not light-and-dark so much as thermal energies. Spiritual warmth, or something. The back-slapping guys are deeply interested in each other. Solid eye-contact, edge-of-the-seat leaning-ins, the works. Nobody cuts another off, they each take turns to speak. They are gentlemen souls, wrapped in rough exteriors. The older couple at the fireplace are themselves embers, holding a deep heat crafted over years of attention to the coals.

I watch the room from behind the rim of my glass, a curious wallflower, and I think back to something I heard Hugh Mackay speak about recently. He said that good news is everywhere, but it is the BAD news that gets the screentime, because good news isn't "newsworthy." He said that kindness is everywhere, happening all the time, but it will never make the news.

The distant man on the other end of the sofa stands to leave, and realises that I'm in his way. His looks down at me, momentarily confused, brows beginning to scrunch together, clearly stuck. I smile, tuck my knees up, and nod him past, and his face becomes human: wide grin, laugh-line-crinkles, nods of appreciation. I swear he almost hugged me. I didn't even take my headphones off and we could have hugged goodbye.

That moment won't make the news. Even though it proves our inherent human disposition towards kindness and connection, it won't be reported because it's just not newsworthy. It's commonplace, everyday. And we're all far more interested in the bad news.

And right here is the tension of my whole professional existence: I want things like kindness and human connection to be the news, to be talked about, celebrated, applauded and encouraged. But everything I know about life and story says that nobody will care. Hell, I won't even care - not if there is a "bad news story" competing for my attention.

As far as attention goes, conflict is king. Successful marketing demands we "start with the problem." Storytelling 101 says "a story needs conflict." News reporting needs conflict, or viewers will change the channel. Advertising first convinces us that we have a problem, and then it sells us the solution.

With all these influences, we have become attuned to conflict, to the drama of bad news, and we forget what we are meant to do with it. We forget why conflict even exists in the first place.

In storytelling, conflict exists to draw out a response. We call it an "inciting incident," that forces a character to make a choice, to respond in some way. We present our protagonist with some bad news, and see how they will react to it. If the response is kindness, then that kindness is more meaningful because of the difficult context.

The bad news calls the good news into action.

I think in real life we often stop too early in our story. We hit the conflict (ours or someone else's) and we stop reading, as if THAT'S the whole story. But that's the story just getting started. It's the next chapters that are transformational. How will the the character respond? Who will they become? Is there still hope?

As I walk out of the bar I realise I am surrounded by good news stories. None will be aired, but like Mackay said, these stories are everywhere. Kindness and connection are an inherent part of us.

And if I can remember all this when the conflict comes, then I might allow the kindness to be called into action, and perhaps I too will contribute to the greatest narrative of all: being human.

Giving voice to the radio waves

Hemmingway once said "write drunk edit sober," which I love. Not that I often do exactly that, but the idea of freewriting is a strong one - that open-minded, hold-it-lightly, stream-of-consciousness that just plucks words out of the ether and tosses them to the page.

So, this post is a freewrite. I'd normally refine it, simplify it, whatever, but after reading it I thought it would be most authentic to just leave it as is.

Enjoy.
__________

What if everything is just flowing through us like radio waves all the time?
Energy and creation, messages from God, voices from the past.
And what if most of us, most of the time, were just oblivious to it?

The few who are sensitive to certain frequencies would “see” something that others don’t. They would “feel” something. An intuition, a 6th sense, a premonition, a prophecy.

In the pentecostal church I grew up in, we were encouraged to reach our senses out, stretch our sensitivity to “discern” spiritual movements in the world. And we did, and we felt stuff. We saw things, and heard things, we dreamt dreams and saw visions.

I have a friend who sees feathers. Not “I see dead people.. and feathers” kind of thing, but she just notices them. A feather in the wind, a feather on the ground, a feather in a doorway. She is very aware of feathers, and she assigns meaning to them. It's never just a happenstance, when a feather appears. The moment is elevated, and my friend feels seen and known by forces greater than herself. I see way more feathers now too.

I have another friend who feels the darkness someone else is holding. He says it's like a black wave, like ink, and when he gets that feeling be becomes more interested in the person, more attuned to their words, their fears and masks. And when the time is right, he calls it out. He asks them about their darkness, and they respond with surprise and relief, and they leave with a lot less ink in their waters.

I’ve been wondering whether this might actually be the masterplan for us humans: That we each see different things, interpreting the same event in an entirely unique and personal way, so that together we can be a full-spectrum community. I see X in that event, and you see Y, and instead of arguing that only one is correct, we consider that both frequencies are valid. An attitude like this would allow us to paint all the dimensions of something that would otherwise be limited to our single-perspective shape.

Like, if a giant cylindrical pyramid landed on its side in the desert, and there were two groups of people, one at the south end, and one at the west end. Those in the south would declare that what they see in the distance is absolutely a circle. Those in the West would say it’s definitely without a doubt a triangle. If neither group moves, then no amount of conversation between them would result in a change of opinion. They both have the absolute truth, and therefore the other options must be false.

It’s a dimension thing, and a perspective thing.

The solution of course is simple. Somebody leaves their fixed viewpoint and takes a journey of discovery. They do a lap of the cylindrical pyramid and realise that there are other dimensions in play. And when they return, they can share with the others the new, broader, wider truth:

That both sides were true, and neither had the whole truth.

But in our lives, we often can't move. We're stuck in our spots, and when we hear of new perspectives it's very hard for us to shift our understanding to believe it. Even when someone who has taken that journey of discovery explains it to us. But I think it's our unique privilege to try.

Perhaps what makes us human is our ability to intuit, to NOT take a “fact” at face value. To ask of everything, not “what is happening?” but “what do I make this mean?”

To incline our hearts towards the radio waves, and allow everything flowing through us to have a voice.

In story, we know that truth is NOT the facts. Nobody really cares about the facts. The audience is not here for the facts. That is just information. What the audience is most interested, in, and what we all actually need the most from each other, is an understanding of what we made the facts mean.

Meaning is not found in a list of facts, but in every unique and differing perspective of humanity. None of us alone can build a complete picture of our world.

We need each other.

Quitting the stage is the deepest betrayal

Thank goodness, a blank page.

My mind has just been racing through pages and pages of news and social media, and I’m exhausted and on edge. It’s not that I’m reading disturbing information - mostly they are fun articles, entertaining stories and interesting facts - but there is an undercurrent of panic that slowly rises through my limbic system, the longer I scroll.

But now, here is a blank page, and it feels like I can finally take a full breath, taste actual air, and set my compass again to the stars above me.

My life is filled with hustle. And beauty. Excitement, conflict, moments of wonder, moments of peace. At the end of many of my days, I don’t feel ready to go to bed. I feel like I want to achieve more, shine brighter, love deeper, write better. I want to do all the things I’m here to do, become everything I’m called to be.

But then I pick up my phone, and start scrolling, and start sinking. My screen is like oxygen when I’m underwater. Sinking into the deep, I take short sharp breaths of instagram, a quick shot of high-octane news updates, and tell myself that this is air.

But that small voice of truth tells me it is not air. It says "you are being entertained, but you cannot see the stars anymore."

This honestly isn’t a rant against social media. Before we ever had screens and internets, we were still finding ways to distract ourselves. At the dawn of the written word, Socrates was arguing that our memory would be weakened by reading - that words on parchment are a weak substitute for lively in-person connection. We've always had the challenge of curating the myriad inputs of our lives for meaning, not just for pleasure.

And I’m also not encouraging you to “do more” or “be better” or any of that. You are doing great. Your life is your life and you are daily discovering more about it and yourself. You're okay.

This is really about staying present, and finding the meaning. There are so many shiny distractions in life, and I find it the most difficult thing in the world to stay clear, and afloat.

I’m adding another metaphor now, but it honestly feels like this:

I am on a stage. It is open, expansive, clear. The floorboards are a rich mahogany and I can dance on them, any way I want.

I am present, acutely aware of my environment, my place in it, the players who will join me for different scenes. We will relate, shine, bond, create. We will share our unique expressions with the audience, who will resonate and respond and celebrate each act.

But then, my phone buzzes, an exciting distraction pops up, or a concern, a fear, a responsibility, a deadline, and I’m gone. My brain exits stage left, heads into the audience, and takes a seat. It stares back at my empty shell, motionless on those mahogany boards, and reaches for the popcorn.

I know not everyone responds like I do - I have friends who are amazing at instantly metabolising information, from any source, into really meaningful conversations, in real-time. But I don't do that - I just end up disengaging. Drowning in the data.

I think that’s why the panic comes. It’s a lump in my throat, a whisper in the back of my mind that says “betrayal.”

Quitting the stage is the deepest betrayal, because I am quitting myself. Instead of actively engaging with life, in all its conflict and beauty and whimsy and power, I am choosing to just be entertained by it.

“Distraction” is the antagonism to traction. Forward motion. In any story, the Antagonist is there to force the Protagonist to change, grow, make decisions.

I think when distractions come our way, we need to be really, really aware of our “traction” - Where am I heading? What do I believe? What will keep me moving towards that North Star?

Because the battle of our lives is right here, in the holding of the course, the mindful forward-motion that daily asks all of us to stay on the stage, to play our parts, to leap and shine and reflect our truth to the rest of humanity.

What I learned in the coffee industry

When I was in my mid-twenties, I quit my corporate office job to work across the road in a coffeeshop. It was wonderful. My whole role was essentially to serve, shine, and honour the customer. The mandate from the owner was to "deliver an experience”, to remind the customer that they are important, interesting and worthy of respect.

One of my favourite customers in the coffeeshop was Simon. Long black, two sugars.
He would stride in, run his fingers through his greying hair, and wink at the barista. “The usual, Ellie, and how are we all today?”
We would banter a bit, and bring his order out to his window seat, while he reads through the finance section of the paper. What made him memorable was how often he complained about his coffee - about twice a week, he would return to the counter, look me in the eye, and shake his head.
“Coffee’s shit today, Nath.”
And, in true the customer is always right style, I would nod, and lean in, and reply, “What are you tasting, Simon?”
“It’s burnt. The beans are burnt. Ellie screwed up the shots.” Ellie is right next to me, and utters a tiny sigh.
“Well, Ellie and I are so sorry. We screwed up. Can we make you a fresh cup?”
“Yeah, thanks guys.” (another wink.)
Ellie makes another cup, with exactly the same beans, same shots, and Simon loves it. And he returns twice more that day.

It’s the hospitality industry, right? A hundred years ago it was exactly the same. There's a a report from a 1905 newspaper about how the Sears Group treated customers:

"Every one of their thousands of employees are instructed to satisfy the customer regardless of whether the customer is right or wrong. The customer comes first, last and all the time.” - (Des Moines, Iowa, 1905.)

This is the hospitality mandate. We take care of the customer, give them what they want, make sure they’re happy, and they’ll return and buy again. We pretend that they’re right, so that they return, because we want their money. It’s a transactional relationship: "You are paying me money, so I am at your service.”

Thinking back to that coffeeshop, there were actually some concerning behaviours going on.

Simon, long black two sugars, believed he knew more about coffee than we did. The power to decide if the coffee is good enough rested entirely with him.

Tyson, two macchiatos for him and his dad, didn’t care about the coffee at all. But he demanded our time. No matter the queue, we must ask him about his shop and his family, and as long as we listen, he’ll return each day for more coffee. The power to control our time together was entirely with him.

Claire, skinny latte and a slice of toast, doesn’t even look at us. She’s often on her phone when she drops her cash on the counter, and she drums her nails continuously until her order is ready, and then she’s gone. We exist only to get her the fix she needs.

Now, for us hospitality staff, this was fine, par for the course. We knew that we were awesome at making coffee - that the beans were fine, the shots were great. We knew that what we were really selling was an experience, some attention, whatever the customer needed. We knew that in the end, the customer was handing over their cash to us, and that’s the transaction that mattered.

The fallout, though, was that we couldn’t respect those customers who didn’t respect us.

So we treated them like children - We pandered to them, played their little games, and then took their money. And, like children, the customer-who-is-always-right became entitled, entrenched in their belief that they deserved everything.

The power was out of balance, and the respect was out of balance. The expectations were all off.

I'm not making coffee for people anymore, but I do still experience these imbalances. As a parent, I've had children demand their way, as if I just exist to serve them. As a husband, I've sometimes forgotten we are a team, assigning respect and power based on the amount of income we each earn.

Health professionals have patients demanding more, and faster, and better. Receptionists are being abused for not performing. Bazillion-doller corporate deals are falling over because someone felt disrespected. People are dying because others have too much power.

I'm not saying that power is bad, or respect should be prescribed, or expectations should be lowered, or anything like that. These are elements of humanity that spark great and wonderful things in life. But, when the balance goes out, it happens subconsciously, and our response is disconnection: we can't even describe exactly why, but we feel it, and we distance ourselves from each other.

I honestly loved my time in coffee. I loved reminding others that they were important, and interesting, and worthy of respect. I want to be that voice in all my relationships, in all my business dealings. I'm realising that transactional relationships are everywhere in life, with so many "I gave you this, I now deserve that" imbalances, but it's okay. We're all human and we're getting there.

What gives me hope, though, are the outliers. Those characters in the system who just somehow rise above it. They’re in the game, but changing the rules.

Like Aldo, who would swing by for a double espresso every morning at 9:45. He's selling the most expensive commercial real estate in the city, but in the coffeeshop he is an equal. He lingers at the bar, asks us all about our lives and interests, notices when Ellie gets a haircut, asks for advice for his home coffee machine.

Or Wayne, decaf flat white, parks his bike around the corner. So excited about our lives. I shot his daughter's wedding.

And Lucy, who crosses the entire city for a skinny cappuccino from us, who asks for our ideas, shares her stories, and thanks us for making her feel so loved.

For these customers, we would do anything. Their humility and vulnerability opened the door for us to share a collaborative power. We all stood together as equal humans, just with different skill sets. The respect was balanced, and we all drew in, we connected, and were all empowered.

So, I'm working on being an outlier. In a world of transactional relationships, I want to find different ways to play the game. So that us humans can stay connected and equal, and share the power, and collaborate for truly great things.

Like-minded vs like-hearted

This week, I spent a lot of hours writing a thing. I had an idea, and was focussed on sharing it, pushing my opinion, convincing my readers that the idea is true. I was going to post it today.

But then I read it. And then I trashed it.

I realised that I was writing so that others would agree with me. Like-minded others who would rally to my side, while I shared a polaric opinion about something I honestly didn’t know enough about.

There is a great difference, it turns out, between being like-minded and being like-hearted.

Like-minded people gather together and agree, and rant against those that disagree. We form groups and sides, and double down on our beliefs and stances and our right-ness.

Like-hearted people, in contrast, gather on the plain of love, acceptance, and difference. We believe different things on the surface, we can disagree, and have totally unique life experiences. But we stay together to learn from each other: perspectives, opinions, wisdom from other angles.

I often find it difficult to engage with a single-minded writer. They either have me on their side, or they don't, and then they are just trying to convince me of something. That's fine for a science paper, but it's not STORY.

Storytelling is all about like-heartedness. All writers have deep beliefs and opinions, but the great ones never explicitly need to share them. They wrap their world views in a trojan horse of shared narrative experience, allowing their audience to walk with them and draw their own conclusions in their own time.

Storytelling invites everyone in. It may seem like the softest tool of revolution, but it honestly has the most power to actually change someone’s mind. Living like-heartedly means you don’t have to convince, win or own. You just have to invite, and listen, and share the stories.

The gold we don't know we have

Some beautiful friends will meet us at a cafe in an hour. It's been a while since we've caught up, and they have stories to share: stories of losing a baby, of living through cancer, of managing rambunctious kids, of working in their own businesses, of just trying to survive.

I wonder how their faith is now. And their relationship? Do they still have that spark, that driving love for each other that was so evident the moment they met? How hard is life for them, and how can Rach and I best give love? Be love?

What is it, to be a friend?

Perhaps, it is to sit with when times are hard. To encourage when feeling down. To listen more than speak. To intuit, towards wisdom. To be love, in as many different forms as possible.

Also, perhaps, it is to create experiences that last. Tell a story that is funny. Remind them that they are loveable. Place them in a scene where they are the hero. Encourage the parts of them that they can’t draw out on their own today.

I don't have the answers. This isn't that kind of post. And I'm honestly not very good at maintaining a lot of friends. But I'm tremendously interested, as an observer and a participant in this magic that happens between friends. There seems to be a third entity that is created when two people converse: something neither of us could create on our own. In community, we seem to draw out parts of each other that are hidden.

We mine the gold we don't even know the other has, and the tools of discovery are love, encouragement and compassion.

I would like today's conversation to be something like that. Just find the gold, allow it to be its own expansive entity, and when we say our goodbyes, we all somehow walk away with the treasure.

Vulnerable Storytelling

Earlier this year, Rach and I attended a dinner event. We barely knew anybody there, but they were the kinds of people that were important to our work, so we decided to pay the $150 per ticket and just see what happens. This is often how our business life goes - We step into a space with open hearts, and see if there are connections with others. We each share stories, perspectives, ideas, and look for a fit.

It was dusk, and the restaurant overlooked the river, whose surface danced with oranges and purples, and the city lights from the far shore. We sat at a table of six, everyone looked dashing and beautiful, and the wine was paired perfectly with the seven courses. It had all the makings of a truly enjoyable and meaningful evening.

I think the way a culture evolves is very similar to the way a conversation evolves. We all start off separate, nothing to relate to, outside of our geographical setting, and then we start to talk. And the more we spend time together, the more we learn about each other, the more we discover we have in common, the more interesting the other party becomes. We start to assign value to differences, considering where in our lives their pieces can fit.

Like a jigsaw puzzle, where we each have a pocketful of pieces, we’re all slowly revealing what we have, and together finding the right fit for each piece, slowly building the masterpiece.

The first course arrives, and the conversations begin. This magical potential to add some more pieces to the great jigsaw puzzle. Rach compliments someone’s choice of earrings, asks about the story behind them. I share about my day, some of the challenges I got through to get to this moment. Across from us, a doctor shares a dramatic story of life-and-death pressures at work, while juggling a young family at home. The earrings, it turns out, were chosen because the owner loves to paint. But she can’t find the time for arting, because of her myriad other commitments of life. The doctor, it turns out, struggles with expectations, and a feeling of never being good enough.

This is the evolution. We start at the surface, we find similar experiences or feelings, we build some trust, and then we dive deeper. And as the conversations become more vulnerable, the level of connection between us grows stronger, the potential for deep insight increases, and we start to attribute this conversation to be “meaningful”, or “worthwhile”.

Absolutely worth the $300 we paid for the tickets.

The trajectory of the evening was looking great. The way things were going, we might not only find ourselves in some really deep and meaningful conversations, but we also may end up with some work collaborations in the future. It seems simple: We share our stories, we increase the vulnerability and the connection, and we land on a meaningful experience.

But, what happens if some of us as the table choose NOT to share their stories honestly? What happens if, instead of vulnerability, they share dramatic self-aggrandising stories? Or melodramatic soap operas? Or judgemental black-and-white opinions?

..

By the second course, the conversation has already commenced its downhill run on the dark path of melodrama. Two of our party, long-time friends of each other, began to share their stories. Long, detailed accounts of their own lives, monologued at a “here’s what happened” level without ever allowing insight as to what they made it mean for themselves. They were so proud of their lives, that they lost sight of anyone else’s. And, by generating such a dramatic, surface-style story energy, they were essentially demanding that we all respond with this same style of story: If anyone is to join this conversation, they must bring an equally sensational story to the table. And then we’ll all decide who’s story is better.

Rach and I went quiet. The plates came out, one after the other, and the monologues ran longer and became more sensational. We couldn’t find the space to speak, nor the energy to turn the conversation. Our pockets were still filled with our jigsaw pieces. The others in our circle had pockets filled with jigsaw pieces. And on the table was the jigsaw, with just a handful of pieces from these two conversation vampires, being swished about as if they can fill all the gaps on their own.

We left at midnight completely exhausted. The food was delicious, the guests all looked beautiful, but the conversations shattered us. Like a facebook feed, we were just bombarded with drama and self-promotion. We did not evolve that night, and it took us a week to recover.

Aristotle writes that when storytelling goes bad, the result is decadence. I think he may have been referring to a decadence of ego. A story requires more than surface action: it requires vulnerability, emotion, a heart-response. Sharing our successes alone, without admitting the terrors and self-doubts and weaknesses that preceded the success, does our audience, and our culture, a great disservice.

Revealing our jigsaw pieces to the world takes courage. Sharing any part of ourselves with another is hard. But this is how we are built: The evolution of our culture, just like a meaningful story, just like my next conversation with you, requires more than the story of your success.

I need your honesty.

On the road: The Coromandel, New Zealand

(April 2018)

We're returning from the Coromandel, heading back towards Auckland, and I'm in the back seat, staring out the window. Blurs of green and yellow and bitumen blue. In the rear view mirror I can see Tracey, just her eyes, and in the side mirror is Rach, just her collarbone, which I adore.

This landscape is so beautiful. Wide grassy plains, with occasional tightly gathered cows, heads all together like they’re planning a coup.

It’s the horizon that is the most striking now. These fields could belong to my own Australian landscape except for their horizon. Volcanic misty peaks, layered and foliage’d and quietly exciting. Patches of sunlight drift over the trees, like golden jellyfish ghosts.

Our lively conversation of the morning has dropped off now, replaced with a comfortable peace. Tracey reaches for her coffee, her eyes in the mirror are distant, contemplative. I start thinking about connection, how we do it and why. Out here in the vastness, it’s easy to feel insignificant, small, distant.

As if she saw my thoughts in her side mirror, Rach reaches a hand back behind her seat, fingers reaching, her palm a question, “Will you connect with me? Will you bridge this gap?”

My fingertips find her palm, and hers find mine, and we share a moment of no words, conveying soul-thoughts with the lightest touches, telling our heart stories to each other with tiny pressures and traces and piano taps.

I think connecting is work, and it’s risking rejection, and it demands a sacrifice of our time and our comfort and our independence. And the more we connect, the more these stakes rise. We sacrifice our reputation for vulnerability, hoping and trusting that this other soul will be a safe place for all of that. And we do it again and again, in so many forms, even after being hurt.

What’s the payoff for all this connecting work? Nothing tangible, really. Just feelings and self-worth and something we call “community”. And that intense heat in our souls that make us want to give and sacrifice even more, even if it costs us our life.

And maybe, also, when we connect we are voicing a solidarity - That us humans, in all this wide open infinite, are doing ok, and are worthy of being here, and are not alone.