Viewing entries tagged
relationships

A social constellation

A few days ago, Rach and I found ourselves driving along the coast of Cottesloe, heading towards a party filled with people we mostly wouldn't know. The sun splashed sideways across the windshield, catching on every dust spot and unfortunate bug that had settled on the glass. Beach-pines lined the road on our left, creating a strobe of shadows and blinding brights as we cruised past the little beaches and ice cream shops.

"I might not last too long tonight." Rach says. "We've been up since five am, hey?"
I look over to her, awash in the flickering golden light, and want nothing more than to turn the car around, head home, and snuggle in to bed with snacks and a movie. "I'm with you, love. We can just drop in, say hi to our new friends, and then sneak away."
She nods, and smiles at me. I don't know if her smile looked tired, or if it was my tiredness that made me interpret it that way.

I sometimes wonder why we say "yes" to things. What was going on in my head that caused me to respond so positively to an invite from a stranger? By saying "yes" Rach and I effectively locked ourselves in to a commitment that would take energy, time and even money (we are bringing a plate and a beverage after all) for potentially zero returns.

On the rational surface, we both should have said "no." Our weeks are busy, our bodies tired. But there was something else in us, something deeper, that whispered "yes." Something aspirational, perhaps.

I slowed the car as we got closer to the address, looking for parking, and taking in the area. On our left was the ocean, on our right, our destination: an ageing apartment block, old - like 70's old - red brick and white cement, pretty run-down really. As we rolled past, I could see couches and rugs laid out on the grass behind the letterboxes. Low tables with cheeses and a little stage in the corner. It was neither a house party nor a beach party, being where it was right there on the verge. A border party, maybe. Switzerland.

We parked a bit further up, and started walking. There was a delicious barbecue aroma in the air, and some upbeat tunes in the wind. Around us, others were arriving, converging from all directions. I imagined what this would look like from high above, through a filter that only sees energies, and none of the geography.

I would be a pale blue line, travelling from there to here. Rach would be a yellow line, right now snaking alongside me, but will no doubt skew once we arrive at the party. And then there would be all these other lines - every colour in existence, all streaking across the landscape, heading towards each other. I imagine it would look a bit like a constellation, with each intersection of lines a tiny stardust explosion. Every crossing of one human with another, a potential connection point, a potential new creation.

The possibilities that these simple intersections carry are mind-blowing, if you think about it. Five years ago my line crossed with Rach's and we backtracked, crossed again, spun and danced and twined ourselves up so tight together that it must have looked like a supernova tied in a knot.

We step off the curb and enter the party - all these energetic lines slide past us, weaving, sparking, all smiles. A complete stranger in aviator glasses points at me from across the grass, waves, and nods his head knowingly before turning back to his conversation. I laugh, surprised by the gesture, and another stranger sees my smile and returns one of her own.

Something happens in places like this, places where all our lines converge. I'm sure it can go either way, but what I saw on this afternoon was a gathering of souls all attuned to the same intention: openness, grace, kindness, interest. We all thought the best of another, and gave the best of ourselves.

As the sun dropped below the horizon, the live band gave way to the DJ, and the picnic blankets became little dance floors. Neither of us wanted to leave. I was deep in a conversation with some new friends, and Rach was dancing with a diminutive ninja sporting an afro and a catgirl mask. We stayed for hours, laughing, dancing, connecting. The tiredness that accompanied us on our drive here had certainly not stuck around.

It's a strange dynamic, this give-and-take of energy between humans. Without any of the intersections, Rach and I would have lasted ten minutes at that place. But our lines collide with others, and in little starbursts of humanity we both light up. And we return with stories, experiences, new friends, even new projects to begin together.

When storytellers are crafting a meaningful story for their characters, they will use "conflict" as a vehicle to get their characters moving, growing, changing. But conflict isn't always painful: sometimes it's just the thing that pushes up against comfort. Technically speaking, it was harder work to go out and talk and listen and dance than it would have been to just watch a show in bed. But, once we were there, once we tipped ourselves out of the comfort and into the melee of life, we actually enjoyed the additional work.

It’s like we needed to be here, at this place we didn’t want to be at, because it would make our lives more meaningful. And in a story, the writer knows this. The writer knows what each character is capable of, and will place them in circumstances and interactions that will get them there. I think we can all have some measure of trust in our innate human ability, when intersecting with others, to shine.

This is why writers throw characters into difficult situations. It’s not cruelty. It’s omniscience.

One year

A year ago, Rach and I got married. In a beautiful mess of laughter and tears and kisses, we put rings on fingers, made vows and commitments, and danced through the night. It was a powerful day, a chapter shift, a line-in-the-sand for us. A rebirth.

Today we are in a little cabin on Prevelly beach, a few hours south of Perth. This campsite is special to us now - we tented here for our honeymoon, and are back for our anniversary. It's 5:30 in the morning, and Rach is still asleep. The walls of the cabin are kind of magical - they seem solid, but they let in every bit of the chill from outside, so I'm already awake. Rach of course is completely content in a 5-degree climate, but I can't feel my toes.

There is a pigeon somewhere outside, who has been releasing a slow and rhythmic chant solidly for the last hour, like a priestly mantra, covering the campsite in a resonant blessing: "whooot... whooot... whooot..." There are finches at the window, back for more breadcrumbs, and I can just hear the distant crash of the tide on rocks.

If I'm honest, it's not just my frozen toes that are keeping me awake. I'm thinking too much. And there is some fear, too. It's been a year since we married, five years all up since we even met. We stripped away all our security and careers and started a whole new life together, and it's been mind-bogglingly amazing. And impossibly hard. We started with love, a love that immediately sunk deep into our cores, and has held us together through all the things.

But in these early hours, I sometimes wonder if love is enough. This is a world of hustle and progress, where we have to make real-life grown-up decisions every day. We have to work and provide for our family, and do all the responsible life things. Am I being naive to make "love" my life's priority?

The pigeon continues to whoot, and I carefully roll myself out of bed. My toes are mutinous, avoiding the cold floorboards so that I am waddling on my heels and the sides of my feet. I penguin my way across to my shoes and pull them on, barely keeping my balance, then step out into the morning.

It's cold outside, but no colder than inside, thanks to our magical cabin walls. On this day a year ago it was not as cold, but I remember Rach and I watching the sky all day, watching the clouds gather closer and darker over our outdoor ceremony space. We would look up to the sky, and then look at each other, and then one of us would remind the other "hey, I love you," and we would agree that no, the clouds won't break our day, and that yes, we would totally do our first dance in the rain.

It did rain in the end, but later on when everyone was inside. And we did dance in the rain, just a bit, before running for cover.

The beach is only a couple of minutes walk from the cabin, not enough to actually warm up, so I find myself too soon stationary again, standing at the shoreline with arms wrapped around arms like an octopus in a straight jacket, my eyes on the horizon. I can't hear the pigeon's blessing anymore, just the ocean's soft applause, and the fizz of the tide soaking into the sand at my feet.

I stare into the horizon, a blinding white that splits the blues of ocean and sky, and send my questions across the waters:

"Have I made the right choices for my wife and kids?"
"Am I being responsible enough?"
"Am I putting too much faith in love?"
"Am I a good husband?"

In the bright silence, I wonder if there even are answers for such questions. I close my eyes and slow my breathing and try and listen anyway.

I hear the fizz of the tide. A seagull cawing overhead. The slap and crash of waves on rocks.

I hear Rach, a year ago today, reading her vows to me. She declares her security is in our love. She says she is so proud of the way we forge our lives together. She tells me I am her home, and it is a joy to build it together. She says we are a shiny mess of potential, and that we live our lives in uncertainty, and that is what allows such an exaltation of our spirits.

I hear the ocean's applause.

--

Rach finds me a little later on the front porch of our cabin. The sunlight is stronger now, but I am still wrapped in a blanket. Her toes seem completely content out here in the chill. She nuzzles her face into my neck, and then peers over to the notebook on my lap. I've copied out a page from Kahlil Gibran's "The Prophet", and she smiles in recognition as she reads:

You have been told also that life is darkness...
And I say that life is indeed darkness save when there is urge,
And all urge is blind save when there is knowledge,
And all knowledge is vain save when there is work,
And all work is empty save when there is love;
And when you work with love you bind yourself to yourself,
and to one another, and to God.

Flexing emotions

In my late teens, I discovered the wonderful world of gossip.

At the time I had no idea that that was what I was engaging in, but it absolutely was. I had friends who told me things, in private, to be kept secret, and I had other friends who asked me things about those private conversations. And when I shared these little details, my listeners became deliciously attentive. A sinister and attractive connection arose between us, where I would share information, and they would respond in wonder and delight.

“Nathan, you’re good friends with Beth, hey? Has she told you who she has a crush on? Is it Michael?”
“Uh, yeah, she’s been flirting with Michael, but he’s not the one she actually likes.”
(Gasping) “Oh reeeeally? Then, who is it? It’s so cool that you know, when none of us do!”
“Well, it’s Ben. She actually loves Ben, and is just using Mike to get closer to Ben.”
“OMG! Wow. Isn’t that so interesting? And gosh, poor Michael, because, doesn’t he like her??”
“Yeah, he does. He’s in love with Beth, but she’s in love with Ben, and.. you know what?”
“Yes? What?”
“Ben just told me he's is in love with Kate.”
“Noooooooo!!!”
“Yeah.”

And so on. I didn’t even consider the moral fallout. At 16 years old, I was still new to this world, I was still learning, I was naive. I was firmly in the present moment, and every other moment was just collateral damage.

These conversations went on for months, I’m ashamed to say. Beautiful faces with nice-smelling hair were paying me so much attention, actively seeking me out, pulling me aside, asking me what I know about others. And every time I shared something, their eyes would grow wide, their delicate hands would stroke my arm, and I felt warm feelings everywhere.

I had no idea that with each interaction, I was building an identity for myself. That I was becoming someone untrustworthy.

Anyway, with all the attention, and the warm feelings, and the pretty faces, I was never going to change. I was a wide-eyed deer enjoying all the shiny headlights. Until Maddie-day.

It was a weekend, and we had just finished our usual catchup: my friend Maddie is innocently asking me all about my friends’ secrets, and I'm spilling the beans. But then, instead of giving me the warm eyes and arm-strokes I’d become accustomed to, she goes dark. She pauses, with this smug smile on her face, and says bluntly,

“Nathan, you know that none of us girls would ever share our own secrets with you, don’t you?"

And it was my turn to go wide-eyed. I didn’t know what to say, but my foolish 16-year-old face forced a smile, and I asked “Why is that?”

“Because, dear, you are a gossip. All the girls just talk to you because you tell them your friends’ secrets. No one here actually trusts you at all.” She smiles again, gives a little “and that’s that” shrug, and trots off.

I was stunned. Every conversation from the past six months crowded back into my brain, and I started piecing together the looks, the hugs, the interest, and all the words I spoke so foolishly. She was right, of course, but in that moment all I could think was “Maddie is so mean. So rude. I hate her.”

I walked away, and stopped talking to her. But, I also stopped talking to everyone else too. The next time someone asked me to share some secrets, I would simply say “ah, that is a very good question, and one that is not mine to answer!”

For a long while, I didn’t get the excited looks from the pretty faces with nice hair. I didn’t get arm-rubs and eyelash-batting. I just wasn’t interesting anymore.

After another long while, things started to change again. New faces would lean in, and whisper their confessionals. I would nod sometimes, and cry with them sometimes. It became my hand that rubbed their shoulder, my eyes that grew wide, my head that would shake slowly. A soft trusting connection would form, and it was now me trying to make them feel warmer.

I really don’t know what made Maddie say what she did. I despised her for saying it, but in hindsight I see a deep intuition that neither of us were old enough to own. As painful as her words were to me, they were true, and they saved me.

I realise now that what I was doing was what story theorist Robert McKee would describe as “flexing emotions.” He explains that stories resonate in us because we all want to "visit another world, and be illuminated." We want to "use our minds in fresh and experimental ways, flex our emotions.” A story is a safe place for us to exercise all of the feelings, because in the end, it’s not really happening to us, but we can hold the feels for a while.

What the naive 16-year-old me was trying to do was really the same thing: I was holding other people’s relationships, feelings, lives. I was flexing my emotions vicariously through other humans' stories, like a commentator at a football game who never actually picks up a football. What Maddie did was force me into my own story. I had to experience my own emotions, with all the highs and lows that go with them. It was far more difficult than running commentary, but also, more rewarding.

Reading a great book, or watching an engaging TV series, or scrolling through everyone else's social media stories, all help us to flex our emotions. We visit another world, and try to find some illumination. Spending time listening and retelling each other's stories is exactly the same: we are in another's world, and vicariously feeling what they feel.

Our challenge, in fact one of our greatest challenges in life I believe, is to know what to do with the story once we have heard it.

A below-the-line response to a story is passive, reactive, gossip. We sit back and enjoy it all, and then we might perhaps reshare it, someone else's moment, and pretend that their feelings are ours.

But, an above-the-line response is entirely different. It's active. It seeks meaning and connection and illumination. It makes it personal. When it reshares, it doesn't need to share the story verbatim, but the insights gained from the story.

Stories are not meant to provide an ESCAPE from life. They are meant to help us FIND life. To find new perspectives and emotions and insights for our own lives and relationships. The goal of the storyteller has always been AUDIENCE TRANSFORMATION, and in our real lives, we can actively choose that path: every story we hear can transform us. From cinema hits to heart-journeys of loved ones, we can visit these other worlds, flex our emotions, and bring back some illumination.

And that illumination is ours, it is truth, and is exactly what the world does need to hear from us.

Quitting the stage is the deepest betrayal

Thank goodness, a blank page.

My mind has just been racing through pages and pages of news and social media, and I’m exhausted and on edge. It’s not that I’m reading disturbing information - mostly they are fun articles, entertaining stories and interesting facts - but there is an undercurrent of panic that slowly rises through my limbic system, the longer I scroll.

But now, here is a blank page, and it feels like I can finally take a full breath, taste actual air, and set my compass again to the stars above me.

My life is filled with hustle. And beauty. Excitement, conflict, moments of wonder, moments of peace. At the end of many of my days, I don’t feel ready to go to bed. I feel like I want to achieve more, shine brighter, love deeper, write better. I want to do all the things I’m here to do, become everything I’m called to be.

But then I pick up my phone, and start scrolling, and start sinking. My screen is like oxygen when I’m underwater. Sinking into the deep, I take short sharp breaths of instagram, a quick shot of high-octane news updates, and tell myself that this is air.

But that small voice of truth tells me it is not air. It says "you are being entertained, but you cannot see the stars anymore."

This honestly isn’t a rant against social media. Before we ever had screens and internets, we were still finding ways to distract ourselves. At the dawn of the written word, Socrates was arguing that our memory would be weakened by reading - that words on parchment are a weak substitute for lively in-person connection. We've always had the challenge of curating the myriad inputs of our lives for meaning, not just for pleasure.

And I’m also not encouraging you to “do more” or “be better” or any of that. You are doing great. Your life is your life and you are daily discovering more about it and yourself. You're okay.

This is really about staying present, and finding the meaning. There are so many shiny distractions in life, and I find it the most difficult thing in the world to stay clear, and afloat.

I’m adding another metaphor now, but it honestly feels like this:

I am on a stage. It is open, expansive, clear. The floorboards are a rich mahogany and I can dance on them, any way I want.

I am present, acutely aware of my environment, my place in it, the players who will join me for different scenes. We will relate, shine, bond, create. We will share our unique expressions with the audience, who will resonate and respond and celebrate each act.

But then, my phone buzzes, an exciting distraction pops up, or a concern, a fear, a responsibility, a deadline, and I’m gone. My brain exits stage left, heads into the audience, and takes a seat. It stares back at my empty shell, motionless on those mahogany boards, and reaches for the popcorn.

I know not everyone responds like I do - I have friends who are amazing at instantly metabolising information, from any source, into really meaningful conversations, in real-time. But I don't do that - I just end up disengaging. Drowning in the data.

I think that’s why the panic comes. It’s a lump in my throat, a whisper in the back of my mind that says “betrayal.”

Quitting the stage is the deepest betrayal, because I am quitting myself. Instead of actively engaging with life, in all its conflict and beauty and whimsy and power, I am choosing to just be entertained by it.

“Distraction” is the antagonism to traction. Forward motion. In any story, the Antagonist is there to force the Protagonist to change, grow, make decisions.

I think when distractions come our way, we need to be really, really aware of our “traction” - Where am I heading? What do I believe? What will keep me moving towards that North Star?

Because the battle of our lives is right here, in the holding of the course, the mindful forward-motion that daily asks all of us to stay on the stage, to play our parts, to leap and shine and reflect our truth to the rest of humanity.

What I learned in the coffee industry

When I was in my mid-twenties, I quit my corporate office job to work across the road in a coffeeshop. It was wonderful. My whole role was essentially to serve, shine, and honour the customer. The mandate from the owner was to "deliver an experience”, to remind the customer that they are important, interesting and worthy of respect.

One of my favourite customers in the coffeeshop was Simon. Long black, two sugars.
He would stride in, run his fingers through his greying hair, and wink at the barista. “The usual, Ellie, and how are we all today?”
We would banter a bit, and bring his order out to his window seat, while he reads through the finance section of the paper. What made him memorable was how often he complained about his coffee - about twice a week, he would return to the counter, look me in the eye, and shake his head.
“Coffee’s shit today, Nath.”
And, in true the customer is always right style, I would nod, and lean in, and reply, “What are you tasting, Simon?”
“It’s burnt. The beans are burnt. Ellie screwed up the shots.” Ellie is right next to me, and utters a tiny sigh.
“Well, Ellie and I are so sorry. We screwed up. Can we make you a fresh cup?”
“Yeah, thanks guys.” (another wink.)
Ellie makes another cup, with exactly the same beans, same shots, and Simon loves it. And he returns twice more that day.

It’s the hospitality industry, right? A hundred years ago it was exactly the same. There's a a report from a 1905 newspaper about how the Sears Group treated customers:

"Every one of their thousands of employees are instructed to satisfy the customer regardless of whether the customer is right or wrong. The customer comes first, last and all the time.” - (Des Moines, Iowa, 1905.)

This is the hospitality mandate. We take care of the customer, give them what they want, make sure they’re happy, and they’ll return and buy again. We pretend that they’re right, so that they return, because we want their money. It’s a transactional relationship: "You are paying me money, so I am at your service.”

Thinking back to that coffeeshop, there were actually some concerning behaviours going on.

Simon, long black two sugars, believed he knew more about coffee than we did. The power to decide if the coffee is good enough rested entirely with him.

Tyson, two macchiatos for him and his dad, didn’t care about the coffee at all. But he demanded our time. No matter the queue, we must ask him about his shop and his family, and as long as we listen, he’ll return each day for more coffee. The power to control our time together was entirely with him.

Claire, skinny latte and a slice of toast, doesn’t even look at us. She’s often on her phone when she drops her cash on the counter, and she drums her nails continuously until her order is ready, and then she’s gone. We exist only to get her the fix she needs.

Now, for us hospitality staff, this was fine, par for the course. We knew that we were awesome at making coffee - that the beans were fine, the shots were great. We knew that what we were really selling was an experience, some attention, whatever the customer needed. We knew that in the end, the customer was handing over their cash to us, and that’s the transaction that mattered.

The fallout, though, was that we couldn’t respect those customers who didn’t respect us.

So we treated them like children - We pandered to them, played their little games, and then took their money. And, like children, the customer-who-is-always-right became entitled, entrenched in their belief that they deserved everything.

The power was out of balance, and the respect was out of balance. The expectations were all off.

I'm not making coffee for people anymore, but I do still experience these imbalances. As a parent, I've had children demand their way, as if I just exist to serve them. As a husband, I've sometimes forgotten we are a team, assigning respect and power based on the amount of income we each earn.

Health professionals have patients demanding more, and faster, and better. Receptionists are being abused for not performing. Bazillion-doller corporate deals are falling over because someone felt disrespected. People are dying because others have too much power.

I'm not saying that power is bad, or respect should be prescribed, or expectations should be lowered, or anything like that. These are elements of humanity that spark great and wonderful things in life. But, when the balance goes out, it happens subconsciously, and our response is disconnection: we can't even describe exactly why, but we feel it, and we distance ourselves from each other.

I honestly loved my time in coffee. I loved reminding others that they were important, and interesting, and worthy of respect. I want to be that voice in all my relationships, in all my business dealings. I'm realising that transactional relationships are everywhere in life, with so many "I gave you this, I now deserve that" imbalances, but it's okay. We're all human and we're getting there.

What gives me hope, though, are the outliers. Those characters in the system who just somehow rise above it. They’re in the game, but changing the rules.

Like Aldo, who would swing by for a double espresso every morning at 9:45. He's selling the most expensive commercial real estate in the city, but in the coffeeshop he is an equal. He lingers at the bar, asks us all about our lives and interests, notices when Ellie gets a haircut, asks for advice for his home coffee machine.

Or Wayne, decaf flat white, parks his bike around the corner. So excited about our lives. I shot his daughter's wedding.

And Lucy, who crosses the entire city for a skinny cappuccino from us, who asks for our ideas, shares her stories, and thanks us for making her feel so loved.

For these customers, we would do anything. Their humility and vulnerability opened the door for us to share a collaborative power. We all stood together as equal humans, just with different skill sets. The respect was balanced, and we all drew in, we connected, and were all empowered.

So, I'm working on being an outlier. In a world of transactional relationships, I want to find different ways to play the game. So that us humans can stay connected and equal, and share the power, and collaborate for truly great things.

The gold we don't know we have

Some beautiful friends will meet us at a cafe in an hour. It's been a while since we've caught up, and they have stories to share: stories of losing a baby, of living through cancer, of managing rambunctious kids, of working in their own businesses, of just trying to survive.

I wonder how their faith is now. And their relationship? Do they still have that spark, that driving love for each other that was so evident the moment they met? How hard is life for them, and how can Rach and I best give love? Be love?

What is it, to be a friend?

Perhaps, it is to sit with when times are hard. To encourage when feeling down. To listen more than speak. To intuit, towards wisdom. To be love, in as many different forms as possible.

Also, perhaps, it is to create experiences that last. Tell a story that is funny. Remind them that they are loveable. Place them in a scene where they are the hero. Encourage the parts of them that they can’t draw out on their own today.

I don't have the answers. This isn't that kind of post. And I'm honestly not very good at maintaining a lot of friends. But I'm tremendously interested, as an observer and a participant in this magic that happens between friends. There seems to be a third entity that is created when two people converse: something neither of us could create on our own. In community, we seem to draw out parts of each other that are hidden.

We mine the gold we don't even know the other has, and the tools of discovery are love, encouragement and compassion.

I would like today's conversation to be something like that. Just find the gold, allow it to be its own expansive entity, and when we say our goodbyes, we all somehow walk away with the treasure.

Transformation

In storytelling, there is always a great emphasis on making an audience feel something, or think something, or change somehow. We ask "how will this story transform my audience?"

But why is audience transformation important? Why bother considering who we are speaking to, or writing to, at all?

For many, especially in academia, considering one’s audience is not their highest priority. Their concern is for the integrity of the content, the completeness of the information. And that’s okay. They are doing exactly what they should be doing - accurately documenting a concept for historical record, for education.

The subtle (but actually enormous) difference between information-sharing and storytelling, is in the intent:

Storytelling intends to move others.

Storytelling is social change-making, idea-sharing in a way that is memorable and transformational. So, how the audience responds to your ideas does matter. A well-crafted story allows your reader or listener to easily take your ideas with them. Like a passenger on a road trip, your idea is driven to fresh places, introduced to new friends, shared and enjoyed.

It's transformation, not documentation.

Storytelling is a relationship. It seeks permission, it respects all parties, it builds trust. It opens possibilities for your audience, but doesn’t coerce change out of them.

Whether we are on a stage, writing a book or in a conversation, wherever our ideas are being shared it is vital that they are delivered with care and consideration of the audience in front of us. If we cannot make our audience care somehow, our stories will go nowhere.

When an audience is open to our message, then our ideas, our contribution to the world, have the best chance of making the personal, societal or relational impact they were conceived to make.

Three layers of questions I ask everyone

I'll let you in on a secret. This business I'm running, where I help you write your best books and tell your best stories, is really just a trojan horse. It's a useful by-product of my real journey to find all the ways to craft a meaningful life.

Every hour I spend researching storycraft, and narrative theory, and story philosophy, I am learning how writers engage their audience, how they create meaningful moments, lasting change, character transformation. And it's incredibly powerful to master all these techniques, so that our stories can be powerful and memorable. But beyond the creating of stories and content and ideas, I'm finding myriad crossovers with the living of meaningful stories.

Everything we respond to in storytelling also holds a truth somehow in real life, and this fascinates me. I think it is important, and you'll find a lot of my writing is trojan-horsing these ideas into the conversations. Just wanted to give you the kind of heads-up that the city of Troy would have no doubt appreciated.

One such story/life crossover is in the questions writers ask of their characters.

When writing engaging characters, we ask questions in layers. From the external layers at the surface, through the feelings and emotions of the internal layers, all the way down to the philosophical beliefs and worldviews that a character has. Finding the answers to these questions helps us to understand and identify with our characters, and also develop deeper more meaningful interactions with them.

Thinking in this way was extraordinarily useful during all the interviews Rach and I conducted for the book we published a few years ago, and it has become something I apply in my daily conversations now, to craft more meaningful interactions.

Here are a few examples of how this External-Internal-Philosphical framing reveals more of a character, enough that we might actually start to care about them a bit:

CONFLICT:

What is the external problem?
"I lost my job, I've lost my cashflow..."

What internal discomfort is being caused as a result?
"I’m frustrated, afraid, anxious..."

What is the philosophical base of all this?
"I care about what others think of me... Status is important to me."
"I don't know if I am enough? Do I have what it takes to choose a new path?"
"Being fired for good morals was wrong, and unjust!"

AMBITION:

What is the external desire of the character?
"I want to exercise and get fit."

What is their internal desire, the subtext, the “why”?
"I want a particular person to find me attractive."

What is the philosophical base? Why is that “why” so important to me, or to the world?
"I believe appearances contribute to attraction."
"I don't think I have anything else of value inside me, so how I look matters."

CHANGE:

After everything, what has changed externally?
"I’ve lost weight, I’m fit now."

What has changed internally?
"I’m confident, I can trust myself with my choices, I actually like myself now."

What has changed philosophically?

"I believe I am loveable and valuable. Appearance doesn’t matter as much as I thought, but self-worth, that’s the big thing!"

—

Obviously these answers can go in so many directions, but hopefully you can see the potential in asking the questions. We uncover more about a character, and eventually we will land on something that resonates with us. I may not care at all about your job, but I totally understand the tension around "do I have what it takes?" I don't really care about what actually happened at recess, but I do care about how it made my child feel, and what he believes about that interaction.

Whatever is going on in another's life, asking questions from all three layers can help us find the common ground, and make their stories matter.

Where boredom can't touch us

To be alive is to be in perpetual conflict. We are always lacking something, we always desire things.

When we LACK the lacking, when we are comfortable and have no desire, when there is no conflict, we become bored.

So, if we were in a story, our writer would add some complication to the story, on one of three levels of conflict:

  • Internal (thoughts and emotions)

  • Relational (relationships with others)

  • External (external places and activity)

    *read more about multi-level conflict in Robert McKee's epic book "Story: substance, structure, style, and the principles of screenwriting (1997)

And that's a brilliant thing to do, because conflict infuses meaning into stories. The writer must introduce some conflict into our story, or nothing meaningful can happen.

But where should the conflict go? Internal? Relational? External? (spoiler: I'm encouraging all three, simultaneously...)

If the writer chooses to only work on one of these conflict levels, she would need to employ a big cast of extra characters, or have a huge amount of locations, just to keep the boredom at bay. To keep it interesting for our audience.

  • Our Internal conflict would need so many people to populate memories and imagination.

  • Our Relational conflicts would require a soap opera full of different relationships, in different places.

  • Our External conflicts would look like a big action movie, full of travel and movement, but with nothing happening internally.

It’s story, and there is conflict, but it’s still a huge struggle against boredom.

Let's be honest, we do this in our lives, don't we? To avoid the boredom. We dive into multiple relationships, surround ourselves with friends, facebook, community. We try desperately to keep the excitement strong with spicy romantic upsets and best-friend fallouts. This is the soap opera of our lives, and we are scrambling to keep our lives interesting.

Or, we make up our own huge stories in our head - all the others who love us/hate us/have hurt us/deserve to be with us. All the locations we’ve been in or want to be in. Real or imagined, we just keep it all going, to avoid the boredom.

Or we live out the action movie and just get out there and DO. Go all the places, do all the physical things, stay busy, all the while avoiding any internal conflict negotiation. We become high-functioning robots. We look good on the outside, but to keep anyone’s attention we have to move even faster, do even more, keep performing. Our greatest fear is that if we stop, then we’ll be bored with ourselves. And others will be bored with us.

*Please know that I write this as someone who has often directed such a boring life scene for myself that I want to walk out of my own movie. It's common, and it's okay. But I'm learning to create better scenes in my life, hence these articles.

To truly write a meaningful story, that engages our audience and destroys boredom completely, we have to design our conflict better. We need to make things simpler, and more complex, at the same time. And that involves working with all three of the levels of conflict simultaneously:

  • Internal conflict - We courageously negotiate feelings of self-worth, love, compassion, mindfulness.

  • Relational conflict - We build relationships with a few great people, and don’t shy away from conversations and moments that are uncomfortable, and allow a deepening of the bonds of friendship and love.

  • External conflict - We exercise our internal beliefs and personal relationships in an external physical way - to do work that matters, actions with purpose and meaning.

If we aim to reduce all those extra characters, reduce all those locations, and simply concentrate on the richness of multi-level conflict , then our lives will fall into something deep and meaningful, where boredom can’t touch us.