Viewing entries tagged
courage

Deus ex machina

This week Rach and I had lunch with our accountant, Hau (pronounced "how," just to save your brain for the remainder of this post.)

Hau is an incredibly generous, powerful and humble soul, who has taken care of me ever since we studied business and accounting together. In those classes, he was the A-grade student who would have his head down, scribbling furiously and soaking in all the information, while I was the art-brained student, clearly on the wrong career path, staring out the window and falling asleep on the desk.

I don't even know how we became friends, but decades later here we are - meeting over lunch to talk about family, love, tax and cryptocurrency.

On our way in, Rach and I were not doing well. We were shattered, heart-sore and bank-account-sore, to be honest. We are in the middle of a thing that demands all our time and all our savings, so each day is a battle to stay above the chaos. Our "thing" is epic - the destination is so exciting - but some days, the journey really hurts.

So we drove in silence. We took some deep breaths and sometimes reached for each other's hand. I couldn't get my words right, and there was a lump in my throat.

The restaurant was in the Crown complex, so we drove to the free parking area then started walking. In a few minutes we were surrounded by shiny lights, glass towers, theatres and bars. The casino was pumping. As we passed the entry, each gripping the other's hand a little too tight, I imagined just swinging in to the roulette table. "Five minutes," I'd tell Rach, and then I'd bet the car, or something, and win big, and walk out with a cool million in cash, and then finally be able to buy Hau lunch instead of the other way round.

Hau meets us with laughs and hugs, shaking his head at everything that's going on in his life. "Eat! Eat!" he tells us, "what are we just sitting here for?" And we head to the buffet. I'm still deciding which kind of rice should accompany my first scoop of curry and Hau swings past with a plate full of vegetables and greens and something that looks like salmon crossed with a dumpling crossed with a cucumber. "Come on Nathan! Fill your plate man!"

I'm still thinking about the casino. How great life would be if we just won a bazillion dollers. How much of the chaos could be removed.

—

In ancient Greek and Roman drama, there was a practice that playwrights often employed to resolve the chaotic plot lines in their stories. When everything got too messy, instead of working the characters through conflict, growth and change, the writers would simply have one of their many gods turn up to solve everything.

Literally, two minutes before the end of the play, an actor playing a god would appear, suspended by a crane over the stage, and they would fix everything.

In Latin, this was called “deus ex machina.”

God, from a machine.

We use the same phrase today in writing, to describe random acts or events that save everything, that come out of nowhere and just fix all the chaos and resolve all the conflict. It’s the weakest way to resolve a plot, and the audience feels it instinctively: all this conflict was built up, ready for some powerful story-moments, and then, poof! Any sense of meaning turns to disappointment, eye-rolling, frustration.

All that aside, I’d still be up for a super-improbable event to solve all my problems. Maybe a rich relative could leave me a mansion?

—

Hau is talking about crypto now. There was a big crash in the market recently, and many investors were left with nothing. Hau said that those who lost everything were the ones who put all their hopes in the one magical crypto stock that they hoped would take them to the moon. They stopped trying, growing, learning, he said, and instead they just waited.

I ask what stops him from becoming like them - content to just wait for the big rescue. He pauses to think, and then tells us that every morning when he wakes, he signs the cross, and gives thanks for his breath, his health, the sunlight on his face, the children in his household. He doesn’t demand or expect a magical rescuer. He just gets into the work, and remains thankful for any provision that comes his way.

I look over his shoulder to the flashing lights of the keno machines, and give a little sigh.

As we walk back across the parking lot, nothing has been solved. Hau didn’t fix us, we didn’t win a million dollars, and we’re already late for our next thing. But, Hau did give us a "next step," and we’re already talking excitedly about the work. We’re either foolish or courageous, but either way we’re not afraid to get back into the work, to keep going in the conflict.

I hope our audience never gets the chance to roll their eyes at us. I hope that we can keep going, keep engaging in the highs and lows. There is so much meaning to be found, moments to experience, good work to complete, and so many incredible humans to share life with.

We are capable of bringing our own order into the chaos, and if a "deus ex machina" moment happens, we’ll take it for sure, but it’s going to have to keep up, because we’ve got work to do.

Vulnerable Storytelling

Earlier this year, Rach and I attended a dinner event. We barely knew anybody there, but they were the kinds of people that were important to our work, so we decided to pay the $150 per ticket and just see what happens. This is often how our business life goes - We step into a space with open hearts, and see if there are connections with others. We each share stories, perspectives, ideas, and look for a fit.

It was dusk, and the restaurant overlooked the river, whose surface danced with oranges and purples, and the city lights from the far shore. We sat at a table of six, everyone looked dashing and beautiful, and the wine was paired perfectly with the seven courses. It had all the makings of a truly enjoyable and meaningful evening.

I think the way a culture evolves is very similar to the way a conversation evolves. We all start off separate, nothing to relate to, outside of our geographical setting, and then we start to talk. And the more we spend time together, the more we learn about each other, the more we discover we have in common, the more interesting the other party becomes. We start to assign value to differences, considering where in our lives their pieces can fit.

Like a jigsaw puzzle, where we each have a pocketful of pieces, we’re all slowly revealing what we have, and together finding the right fit for each piece, slowly building the masterpiece.

The first course arrives, and the conversations begin. This magical potential to add some more pieces to the great jigsaw puzzle. Rach compliments someone’s choice of earrings, asks about the story behind them. I share about my day, some of the challenges I got through to get to this moment. Across from us, a doctor shares a dramatic story of life-and-death pressures at work, while juggling a young family at home. The earrings, it turns out, were chosen because the owner loves to paint. But she can’t find the time for arting, because of her myriad other commitments of life. The doctor, it turns out, struggles with expectations, and a feeling of never being good enough.

This is the evolution. We start at the surface, we find similar experiences or feelings, we build some trust, and then we dive deeper. And as the conversations become more vulnerable, the level of connection between us grows stronger, the potential for deep insight increases, and we start to attribute this conversation to be “meaningful”, or “worthwhile”.

Absolutely worth the $300 we paid for the tickets.

The trajectory of the evening was looking great. The way things were going, we might not only find ourselves in some really deep and meaningful conversations, but we also may end up with some work collaborations in the future. It seems simple: We share our stories, we increase the vulnerability and the connection, and we land on a meaningful experience.

But, what happens if some of us as the table choose NOT to share their stories honestly? What happens if, instead of vulnerability, they share dramatic self-aggrandising stories? Or melodramatic soap operas? Or judgemental black-and-white opinions?

..

By the second course, the conversation has already commenced its downhill run on the dark path of melodrama. Two of our party, long-time friends of each other, began to share their stories. Long, detailed accounts of their own lives, monologued at a “here’s what happened” level without ever allowing insight as to what they made it mean for themselves. They were so proud of their lives, that they lost sight of anyone else’s. And, by generating such a dramatic, surface-style story energy, they were essentially demanding that we all respond with this same style of story: If anyone is to join this conversation, they must bring an equally sensational story to the table. And then we’ll all decide who’s story is better.

Rach and I went quiet. The plates came out, one after the other, and the monologues ran longer and became more sensational. We couldn’t find the space to speak, nor the energy to turn the conversation. Our pockets were still filled with our jigsaw pieces. The others in our circle had pockets filled with jigsaw pieces. And on the table was the jigsaw, with just a handful of pieces from these two conversation vampires, being swished about as if they can fill all the gaps on their own.

We left at midnight completely exhausted. The food was delicious, the guests all looked beautiful, but the conversations shattered us. Like a facebook feed, we were just bombarded with drama and self-promotion. We did not evolve that night, and it took us a week to recover.

Aristotle writes that when storytelling goes bad, the result is decadence. I think he may have been referring to a decadence of ego. A story requires more than surface action: it requires vulnerability, emotion, a heart-response. Sharing our successes alone, without admitting the terrors and self-doubts and weaknesses that preceded the success, does our audience, and our culture, a great disservice.

Revealing our jigsaw pieces to the world takes courage. Sharing any part of ourselves with another is hard. But this is how we are built: The evolution of our culture, just like a meaningful story, just like my next conversation with you, requires more than the story of your success.

I need your honesty.

On the road: Abbortsford Convent, Melbourne AU

(March 2018)

We landed at 5am this morning in Melbourne.
Rach is an amazing sleeper. She sat right next to me, eyes closed and face down, completely zenned out. Like a monk in prayer.

I’m not so successful at the sleeping thing.
I spent the flight staring at the back of my eyelids, and exploring every other sensation my body had running. I imagined being blind, and how all my other senses would grow stronger, like a superhero.

I could hear the low rumble of the engines, and a few muffled conversations two rows forward. I heard every snap and click of the bathroom doors. I heard so many coughs I lost count. I wondered if I could influence dreams, up there in the sky with all these sleeping souls. So I pushed thoughts of courageous generosity out into the ether, but, no one woke and gave me 20 dollers, so I guess it didn’t work.

One of the things I love about Rachel Callander is how she does this: The travelling, speaking, training, listening thing. She hustles so strong, but at the same time she’s not grasping at all, not chasing the spotlight, even when the spotlight chases her. The learning, the studying and thinking is hardcore, but the delivery is kind of effortless.

Not EASY effortless, but, more like, joyfully determined.
Like, she’s been told her future, been given that certainty, so now, no matter what the journey looks like, or how hard it gets, she’ll lean in to it with a cavalier open heartedness.

Psychologist Angela Duckworth would call this “grit”, I think.

—-

Abbortsford Convent is a peaceful ancient thing, straight out of a Harry Potter novel. I swear I saw some kids just finishing up a game of quidditch in the courtyard when we arrived. I laid some books on a table in the hall and enquired about coffee, and Rach stepped up to the stage.

This is the third year North Richmond Community Health has run their “Conversations About Care” symposium, and it has become something quite beautiful and powerful. It feels like a summit of elders, a gathering of altruism where the conversation isn’t about personal gain, money, justice or excuses, but instead, we hear ideas about transforming the customer experience, flattening the hierarchy of ego, building equal respect for both the patient and the professional.

Rach is alive here - Softly buzzing with questions, empathy, warmth and strength. She’s taking notes and sketching models into her Moleskine, and remembering every name she comes across.

I’m terrible with names, and have to write everything down:
Susan Alberti AC - A powerhouse of forward motion;
John McKenna - The Yoda of the Health System, reminding us of our limitless potential in life;
Dr Ajesh George, Prof. John Aitken, Dr Jonathan Silverman, Lucy Mayes, Dr Ioan Jones, Dr Katy Theodore, Dr Martin Hall.
Incredible humans, investing their lives into healthcare and relationships.

Rach whispers to me in passing, “These are our people, Nath!”

And I close my eyes, and again push my thoughts out into the ether; and I see a room full of people invested in humanity and cultural change.

Looks like I found that courageous generosity after all.

Empty and dark shall I raise my lantern

“If this indeed be the hour in which I lift up my lantern, it is not my flame that shall burn therein. Empty and dark shall I raise my lantern, And the guardian of the night shall fill it with oil and he shall light it also.”

- Kahlil Gibran, The Prophet, 1923.